Returns & Exchanges
At You Knead Sourdough, we want you to be completely satisfied with your baking supplies, which is why we offer a 30-day return window for all unused and unopened items. If your starter kit or tools aren't quite right for your kitchen, we are here to help you find the perfect match.
Initiate a Request
Email our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Carefully place the unused sourdough tools or ingredients in their original packaging to ensure they are protected during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing